Course Hosts Guide:

 

• course host - runs the room & zoom

JUNG Archademy assigns each faculty member with a course host who will run the Zoom room and manage the Q&A, breaks and video recording. In some cases, the course host may be someone who has expertise and/or interest in the specific course subject area and is thus able to ask the initial questions and help to run the Q&A more effectively.

BEFORE THE CLASS

• is your INternet speed test fast enough for video classes?

Before the course, please run an internet speed check - just type speed check into your browser and this will come up. Then send us the results and we’ll let you know. A good plan speed is 1gig and a minmum is 200 + download speed. We’re happy to meet with you to check to see if you’re up to speed. One testing site you can use is: speedtest.net

• live session time format

Typically our classes run for two hours per session. If so, they generally follow this format:

• Break After An Hour and a bit - - we ask that you take a 5 min "biobreak" after 1 hr 5 - 1 hr 10 min in order to let folks go to the bathroom, get some water, get off the screen etc... Part of our mission is keeping folks hopefully in their bodies somewhat.

Ending Time - A two hour course can end right at 2 hrs or at 1:45 or slightly earlier if you like. You're not required to go the full two hours and we generally prefer courses not to go over the two hours (but if that happens occasionally it's ok).

• Tips for maximizing your internet connection on Zoom

#1 - plug your Mac/PC directly into the router with an Ethernet cable
#2 - if that’s not possible, have your Mac/PC as close as possible to the router or add a wifi booster unit.
#3 - make sure no one else is running anything on your internet connection - certainly not video games, Netflix etc - during your class
#3 - make sure you have the highest speed internet possible in your area
#4 - do not have ANY applications running other than those you need for your class (Zoom & Keynone/Powerpoint)
#5 - do not have ANY windows open other than those you need for your class
#6 - please avoid the use of virtual backgrounds
#7 - please uncheck HD in your Zoom preference video settings

See this article for more detail:
https://www.conquerthedigitalempire.com/blog/how-to-troubleshoot-your-zoom-connection-and-avoid-zoom-lag

• Background noise

It is the responsibility of every course host to ensure a minimum of background noise is present in their environment during your talk or class. Please turn off your computer and cell phone notifications during your presentation. Barking dogs, mowing, notifications on your system, noise in other nearby rooms, etc… are not acceptable.


• Microphone Quality

Please DO NOT USE A BLUETOOTH MIC - as in Airpods or Earbuds (but it’s fine to use them for the sound you hear). Please use your Mac/PC’s internal or external microphone instead. We’re happy to meet with you to check your audio quality.

• Sharing faculty material

Students will ask whether faculty is open to sharing their email address and/or slides? The course host can ask faculty ahead of time to know the answer (and there’s no pressure to answer that in either direction).

• student engagement protocol

How do they want to do Q&A? Curated? Do they want to hear students dreams or not?

• faculty tech, visual & Noise

Included in our contract with every faculty member is the requirement that they have adequate wifi strength and a silent background. They should also be aware of lighting etc…

RUNNING THE CLASS

• STUDENT CAMERAS & MICS OFF

Once the presentation or lecture has begun, the course host should uncheck the ‘allow participants to unmute themselves’ (in the Participants window at the bottom under ‘more’). This ensures no accidental unnecessary noises during the class.

In order to ensure the best quality video recording and a minimum of Zoom lag, students should be invited to have their cameras off during the presentation/lecture phase. If the faculty is not using a slideshow, it’s fine for 4-5 students and the host to have their cameras on in order to create an engaged atmosphere. Students are welcome to have their cameras on during Q&A.

• running the Q&A

Please feel free to encourage students to use Q&A for questions and clarifications - which should be short and to-the-point. Q&A is generally not comment time. Course hosts, in coordination with faculty, can choose run a ‘curated Q&A’ in which students direct message all questions to the host. The host then filters and arranges students to ask their questions in the best possible order and with commentaries etc… avoided.

? Personal boundaries around sharing / dreams - course material will be viewed by later students . . .

• readings and assignments

If the teacher wants to share these, please coordinate with them to ensure timely distribution . . .

• sending the weekly link / course video page

In some cases the course host sends out the weekly Zoom link/reminder as well as the course video page. In other cases, this will be done by JUNG Archademy customer service. In either case, the course host should ensure that these are sent out in a timely manner.

• troubleshooting:

  • Students are asked to have their video off during courses – especially if they are moving. If a student keeps their video camera on while they are moving around (in their home or outdoors), please turn off their video manually.

  • If a student has been asked to wrap up their question/commentary and continues to talk, you may have to turn off their mic and/or video camera manually. Avoid removing a student unless it is absolutely necessary. (We have had students show up to class inebriated who had to muted). Please notify us if this situation occurs.

RUNNING THE CLASS

• Sending feedback form

  • x

• Deleting student email list

  • For data security purposes, course hosts are asked to delete the student lists from their email following completion of the course.